Helping Improve Payroll & HR Organizations

Consulting Services.  We are helping Payroll and HR organizations improve their business processes, management, and utilization of technology by providing the following services tailored to the unique needs of each client.  The engagement can be simply a training in the tools, techniques, and methodologies of the service, complete hands-on support throughout the process, or anywhere in between.  Here are several examples of our consulting services.

Strategic Planning.  If you don’t know where you’re going, any road will take you there.  In today’s challenging world, payroll needs to be strongly aligned with the organization’s strategic direction. Developing and maintaining a strategic plan to define the organization’s direction is an essential part of every leader’s job.
We believe the key to successful planning is to prepare plans as efficiently as possible and to update plans frequently.
Our proprietary common sense approach facilitates quick, but thorough, strategic plan development and maintenance.

Process Modeling/Process Improvement.  “Isn’t there a better way to do this?”  Have you looked at your business processes to see if they are being done the way they should be, rather than the way they’ve always been done?  Do you have redundant processes?  Process gaps?
Our process modeling techniques facilitate prompt identification of process problems — and their solutions!

Training.  It doesn’t matter how great your solution is, if no one knows how to use it. Whether it’s a new system, new processes, or simply training in payroll basics, comprehensive training is a key to employee success.
We can assist in all facets of the training process, including developing a training plan and training materials, implementing “train the trainer” strategies. and delivering training in person or via technology such as webinars.

Payroll Expertise.  Your Payroll Manager just retired.  Does your staff have enough knowledge to keep properly paying employees?  Loss of key employees can be disruptive to any organization.  The expertise that walks out the door can be difficult to replace.
Our consultants have years of payroll experience and can step in to keep the payroll processes working, while you search for a replacement.  They can also share their knowledge with your staff to prepare them for the future.

Best Practices Assessment.  What are today’s Best Practices?  Is your organization a “leader” in implementing these practices, are you a “follower,” or are you simply “left behind.”
Because of our extensive background and experience in Payroll and HR business processes we can quickly assess your organization’s Best Practice status and make recommendations for improvement where necessary.

Software Selection.  You know your old software isn’t doing the job, but what is the right solution for you?  Every organization’s needs are different, and the software selection process needs to find the best fit for an organization’s technical infrastructure, unique requirements, and budgeting constraints.
We can guide an organization through the software selection process to quickly find its optimal solution.

Benchmarking.  You can’t fix a problem if you don’t know you have a problem.  Is your organization performing at world class levels or is there significant room for improvement?  When you hear people compare metrics such as “average cost per check” are they comparing apples to apples, or is it apples to oranges?
We can lead you through the process of developing meaningful comparisons with partner organizations in order to identify and implement industry-best practices

Change Management.  “But that’s the way we’ve always done it here.”   Are you anticipating major changes in your organization.  Is the organization ready for the changes?  No project can succeed without first overcoming the resistance to change.
We can assess your organization’s readiness for change and make specific recommendations to break down resistance.

Technology Assessment.  Are you plunging head-first into 1990’s technology?  Technology is not the answer to every problem, but it can be an enabler of Best Practices.  Do you have the right technology to meet today’s needs? Do you have the right technology to take you into the future?
Mr. Smith has been tracking Payroll and HR technology for over 35 years.  He is familiar with all the major Payroll and HR software packages and services available today.  He can evaluate your current processes and technology and make recommendations for your future technology.

From our Detroit hub airport we can speed to your site with minimal travel time.